Apple Computer Support

Apple Mac support
from specialists, not generalists.

MacBook, iMac, Mac mini and Mac Pro. Hardware diagnostics, screen replacements, battery swaps, data recovery and macOS troubleshooting — all in our Hackney Wick workshop.

Why Come to Us

Apple expertise
without Apple prices

Apple's own service is excellent — but slow and expensive. We provide the same quality of diagnosis and repair, with faster turnaround, honest communication and no pressure to replace when repair is the right answer.

  • MacBook screen replacement (LCD & Retina)
  • Battery replacement & health testing
  • Logic board diagnostics & repair referral
  • macOS reinstall & data migration
  • SSD upgrades for older Mac models
  • Water damage assessment & component cleaning
  • Startup and boot failure diagnosis
  • macOS performance optimisation

Free Diagnostic

We never charge to tell you what's wrong. All Apple repairs start with a free, no-obligation diagnostic.

  • Full hardware diagnostic at no charge
  • Written quote before any work begins
  • No fix, no fee on agreed repairs
  • Genuine or OEM-quality replacement parts
  • Most repairs completed same day or next day

Screen Replacement

Cracked, dead or flickering MacBook screens replaced with quality panels.

Battery Replacement

Swollen, draining fast or not charging — we source and fit quality replacement batteries.

Hardware Diagnostics

Thorough testing to identify the root cause before any parts are ordered.

macOS Troubleshooting

Startup loops, crashes, software conflicts and update failures resolved.

Data Migration

Moving to a new Mac — we transfer everything cleanly and set it up how you like it.

SSD Upgrade

Speed up an older Mac with an SSD upgrade — often better value than replacement.

The Process

How the repair process works

1

Drop It Off

Bring your Mac to our Hackney Wick workshop or arrange a collection.

2

Free Diagnostic

We identify the fault and give you a written quote. No obligation.

3

Repair

Once approved, we get to work. We'll call if anything unexpected comes up.

4

Collect

We notify you when it's ready. Most repairs take 1–2 working days.

Common Questions

Questions we get asked about this service

Do you use genuine Apple parts?

We use genuine Apple parts where available and high-quality OEM equivalents where not. We'll always tell you which.

How long do repairs take?

Most common repairs (screen, battery, SSD) are completed same day or next working day.

What if my Mac can't be repaired cost-effectively?

We'll tell you honestly. We'd rather you spend wisely than pressure you into a repair that doesn't make financial sense.

Can you recover data from a Mac that won't start?

Often yes — we have specialist tools for data recovery from failed SSDs and HDDs.

Ready to get started?

Get in touch for a free, no-obligation consultation.

Mon–Fri 9am–5pm · 1 Schwartz Wharf, Hackney Wick, E9 5GS