Business IT Services — London

Your IT, managed.
Your team, free.

Stop firefighting IT problems and let us run your technology infrastructure properly. Dedicated technicians, guaranteed SLAs and the peace of mind that comes with proactive, not reactive, support.

Service Level Commitments

Critical issue response < 4 hours
Standard ticket response Same day
System monitoring 24 / 7
On-site support Included
What We Cover

A complete IT department, without the headcount

Every service available as part of a managed plan or pay-as-you-go. Scoped to what your business actually needs.

Managed IT Support

We become your IT department. Helpdesk, maintenance, patch management and a single point of contact.

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Cybersecurity & Endpoint Protection

Managed antivirus, email security, web filtering, ransomware protection and security policy implementation.

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Cloud & Backup Solutions

Microsoft 365 administration, cloud migration, managed backup with verified recovery.

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Remote Monitoring & Management

24/7 automated monitoring of your servers, workstations and network with expert triage.

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Network & Infrastructure

Wired and wireless network design, installation and management. VPN, firewall and server deployment.

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Pay-As-You-Go Support

No contract required. Access experienced technicians on demand.

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How It Works

Getting started is straightforward

1

Free IT Audit

We assess your current setup, identify risks and give you an honest picture — no obligation.

2

Tailored Proposal

A plan scoped to your team size, infrastructure and budget. No bloated packages.

3

Smooth Onboarding

We deploy monitoring, document your environment and introduce ourselves to your team.

4

Ongoing Partnership

From day one your systems are monitored and your team has a direct line to their technician.

Plans & Pricing

Simple, transparent pricing

All managed plans are priced per device per month. No hidden costs, no call-out fees.

Essential
Endpoint protection and pay-as-you-go IT support for small teams on a monthly retainer.
from £75
per month — small teams
  • Endpoint Protection included
  • No inclusive remote support hours
  • Remote support overage: £45 / hr
  • On-site support: £65 / hr
  • Windows & macOS devices covered
Get Started
Business Unlimited
Fully unlimited IT support, security and strategic consultancy for larger teams.
P.O.A.
Scoped to your team & requirements
  • Unlimited remote & on-site support
  • Dedicated account technician
  • Guaranteed 4-hour on-site SLA
  • Full endpoint security & monitoring
  • Microsoft 365 & Azure management
  • IT strategy & project consultancy
  • Out-of-hours emergency support line
Contact Us
Common Questions

Things businesses usually ask us

Do you replace our existing IT setup entirely?

Not necessarily. We work with what you have wherever possible, and phase in improvements over time.

What size businesses do you support?

Most managed clients have between 5 and 80 devices, though we work with smaller and larger organisations too.

How quickly can you be on-site if something goes wrong?

For Business Pro and Enterprise clients, we aim to have a technician on-site within 4 hours for critical issues.

Do you support Mac as well as Windows?

Yes — we support mixed Mac and Windows environments equally well.

Are there hidden costs or call-out fees?

No. Our managed plans include on-site support with no additional call-out charges.

What happens if we outgrow our plan?

We review device counts with you quarterly and adjust accordingly — no penalties for scaling up.

Let's talk about your IT.

We offer a free, no-obligation IT audit to all new business enquiries.

Mon–Fri 9am–5pm · Out-of-hours business support available · Hackney Wick, London E9